Terms & Conditions

Welcome to Tryus. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About Tryus

Tryus is an online platform offering Ayurvedic and herbal wellness products designed to support overall health and well-being. Our products are intended to complement a healthy lifestyle and are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated.

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You agree to comply with these Terms & Conditions.
  • All information provided by you is accurate and complete.

3. Products & Information

We strive to ensure that all product descriptions, images, pricing, ingredients, and specifications displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only.
  • Packaging may differ from the images displayed.
  • Product availability may change without prior notice.
  • We reserve the right to modify product information at any time.

4. Medical Disclaimer

The information provided on this website is for educational and informational purposes only.

Our products:

  • Are not intended to replace professional medical advice.
  • Should not be used as a substitute for consultation with a qualified healthcare professional.
  • Should be used only as directed on the product label.

Always consult your physician before using any herbal or Ayurvedic product, especially if you:

  • Are pregnant or breastfeeding.
  • Have an existing medical condition.
  • Are taking prescription medications.
  • Have known allergies.

If you experience any adverse reaction, discontinue use immediately and consult your healthcare provider.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • You are authorized to use the selected payment method.
  • Your order is subject to acceptance and availability.

Tryus reserves the right to:

  • Cancel or refuse any order.
  • Limit quantities purchased.
  • Reject orders suspected of fraud or misuse.
  • Request additional verification before processing an order.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without prior notice.

In the event of a pricing error, Tryus reserves the right to cancel the affected order and issue a refund if payment has already been received.

7. Payments

We accept payments through secure third-party payment gateways.

Tryus does not store your complete debit card, credit card, or banking information.

Orders are processed only after successful payment confirmation, except for Cash on Delivery (where available).

8. Shipping & Delivery

Delivery timelines provided on the website are estimated and may vary depending on:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Force majeure events

While we strive for timely delivery, delays beyond our control may occur.

9. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.

Please review that policy before placing an order.

Consumable products that have been opened, used, or tampered with are generally not eligible for return.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful code.
  • Copy, reproduce, or distribute website content without permission.
  • Use automated tools to scrape or collect website data.

11. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand name
  • Product images
  • Graphics
  • Icons
  • Videos
  • Website design
  • Text
  • Product descriptions

is the intellectual property of Tryus or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. User Accounts

If you create an account with Tryus, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities occurring under your account.

Please notify us immediately if you suspect unauthorized access to your account.

13. Promotions & Offers

From time to time, Tryus may offer:

  • Discounts
  • Promotional campaigns
  • Coupon codes
  • Seasonal offers

Such offers:

  • May have separate terms.
  • Cannot be combined unless explicitly stated.
  • May be withdrawn or modified without prior notice.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Tryus shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits.
  • Loss of data.
  • Business interruption.
  • Delays caused by third-party logistics providers.
  • Misuse of products contrary to the provided instructions.

Our maximum liability, if any, shall be limited to the amount paid for the product purchased.

15. Product Usage

Customers are responsible for reading:

  • Product labels
  • Ingredients
  • Usage instructions
  • Warnings

before consuming or using any product.

Do not exceed the recommended dosage unless advised by a qualified healthcare professional.

16. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Tryus does not control or endorse the content, policies, or practices of third-party websites and shall not be responsible for any damages arising from their use.

17. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Website Availability

While we strive to keep the website operational at all times, we do not guarantee uninterrupted access.

We may suspend, modify, or discontinue any part of the website for maintenance, updates, or technical reasons without prior notice.

19. Force Majeure

Tryus shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Pandemic
  • Government restrictions
  • War
  • Internet failures
  • Power outages
  • Transportation disruptions

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in the jurisdiction where Tryus operates.

21. Changes to These Terms

Tryus reserves the right to update or modify these Terms & Conditions at any time without prior notice.

The revised version will be effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our Customer Support Team.

Please include:

  • Your Name
  • Email Address
  • Contact Number
  • Order Number (if applicable)
  • Details of your query

We will respond to your request as soon as reasonably possible.

Disclaimer

The products sold on Tryus are intended to support general wellness and should be used responsibly. Individual results may vary based on age, lifestyle, health conditions, and adherence to the recommended usage instructions. Always seek professional medical advice before starting any new supplement or wellness regimen, particularly if you have existing health conditions or are taking medication.