Shipping Policy

1. Order Processing

• All orders are processed within 24–48 hours after order confirmation.
• Orders are processed only on business days. Orders placed on Sundays or public holidays will be processed on the next working day.
• During festivals, promotional events, or periods of high order volume, processing times may be slightly extended.

2. Shipping Coverage

• We currently deliver to all serviceable locations across India.
• At this time, international shipping is not available, but we may introduce it in the future.

3. Estimated Delivery Time

Most orders are delivered within 3–7 business days from the date of dispatch.

Delivery timelines may vary depending on:

• Your delivery location
• Courier partner availability
• Weather conditions
• Public holidays
• Remote or inaccessible areas
• Unexpected logistics or transportation delays

Please Note: Delivery timelines are estimates and are not guaranteed.

4. Order Tracking

• Once your order has been shipped, you will receive a tracking link via SMS and/or email.
• Tracking information may take up to 24 hours after dispatch to become active.

5. Shipping Address

Please ensure that your shipping address, PIN code, and contact number are accurate when placing your order.

TRYUS is not responsible for delivery delays or failed deliveries resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

6. Delivery Attempts

Our courier partners will make multiple attempts to deliver your order.

If delivery cannot be completed due to:

• Customer unavailability
• Incorrect or incomplete address
• Failure to respond to courier communications

The shipment may be returned to us (Return to Origin – RTO). In such cases, additional shipping charges may apply for re-dispatch.

7. Delays Beyond Our Control

While we make every effort to ensure timely delivery, TRYUS shall not be held responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

• Courier service disruptions
• Natural disasters or adverse weather
• Government restrictions
• Strikes or transportation issues
• Other unforeseen logistical circumstances

8. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of the delivery date or expected delivery date.

Our team will investigate the issue with the courier partner and assist you with an appropriate resolution.

9. Contact Us

For any shipping-related questions or assistance, please contact us:

By placing an order on TRYUS, you acknowledge that you have read, understood, and agree to this Shipping Policy.